• Save 25% on Bolia Furniture
  • 20% off Normann Copenhagen
  • 30% off Wishbone Chairs
  • Up to 50% off Utility Outlet

Richard Skelton

ECommerce & Brand Director

My role is : I started Utility way back in 1999 with Kate and Dick. Over the years my role has developed from sales in our first store to launching our first website in 2003. I now oversee our website, web development, brand identity and company strategy as well as taking on ad hoc projects when they arise.


birthplace York
likes Salty chocolate, Popcorn & Nachos
dislikes Salami, Pork Pies & Ginger Beer
building Kaufmann House, Palm Springs
designer Jean Prouve

Other Friendly Faces

Lee Gillespie

Warehouse Assistant


Head of Security

Richard Skelton

ECommerce & Brand Director

Dick Mawdsley

Finance & Property Director

Kate Cowie

HR Director

Paul Graham

Utility Driver

Sharon Ledger

Finance Assistant

Next Working Day Delivery View UK delivery options
Delivering to 150 Countries View delivery options

Thank You Messages

"Every part of their service and process is polite, efficient and accurate. Zero complaints what so ever, and continually impressed by this company."

May 7th 2023 | Tony

"good customer service....Very happy that I was able to amend my order after I realised that I needed to go with a smaller size..Good communication throughout. Table arrived well within the timeframe..and I love it!"

Jul 13th 2023 | Bjorn Lie

"Excellent customer service, the lady that assisted me on the telephone & via email was professional and super efficient, the service I received today was fabulous, would highly recommend Utility"

Jul 11th 2022 | Suzie S

"Great price and actually had the item in stock and this company is UK based and actually has customer service staff who answer the phone. Will definitely be using Utility Design again."

Jun 11th 2022 | Carl Rooney

"Utility Design have a wonderful selection of beautiful products but I was particularly impressed by their customer service when my delivery was delayed by the courier. They went above and beyond to keep me informed"

Jul 13th 2023 | Emma Young

"An absolute pleasure to deal with, their edit and knowledge superlative."

Jul 7th 2023 | AM