My role is : I started Utility way back in 1999 with Richard and Kate. Over the years my role has developed from sales in our first store to managing finance, property and purchasing. I now oversee our accounts, property negotiations and management as well as furniture purchasing from new and existing suppliers.
Vitra is synonymous with Mid-century design classics. The Eames Lounge Chair & Eames RAR are amongst the most coveted chairs on the market today. Boasting high quality materials and comfortable ergonomic designs, these design classics will last a lifetime.
To complete the Mid-century look in your home Vitra have a raft of home accessories too. With wall murals and wooden dolls from textile & illustrative design Alexander Girard and more Eames designs in the form of the LTR, you can complete this classic look.
Shop the full Vitra Collection here.
Everybody needs an area in their home where they can switch off and relax at the end of a busy day. We like to wind down with a good book and a comfy sofa once the working day is done, which is why we've created this beautiful reading corner in our home.
The Audo is a neo-baroque residence in Copenhagen's Nordhavn district, originally built in 1918 to house the headquarters of the Russian Trading Co. Ltd. Today, it plays home to Menu's new headquarters and creative showroom. Headed by former CEO and founder Bjarne Hansen, and conceived in partnership with Jonas Bjerre-Poulsen of Norm Architects, The Audo represents a unique concept that reflects the rapidly changing intersection of home, work and hospitality in a single, community-building universe.
Here, MENU’s portfolio of contemporary designer furniture, lighting and accessories is presented and experienced in a new and authentic way, redefining how we use design, space and, ultimately, how we connect to one another. Nathan Williams from leading lifestyle publication Kinfolk led the creative - a space that masterfully unites co-working and event facilities, a cafe, restaurant, concept store and exclusive hotel residence through design, making transitions throughout each space seamless, inspiring and pleasurable.
Bringer of Calm, Love and Affection
ECommerce & Brand Director
Retail Operations Director
Digital Content Admin
I have rarely experienced such excellent quality advice, support and reliability. Your staff communicate effectively and helpfully. I am a truly satisfied customer. I love my String Shelving and I will not hesitate to return to Utility for my next purchase. Thank you!
Your customer service has been fantastic. I'm seriously impressed. Really pleased to be able to place the bigger order and make your time worthwhile. I think I need to send you a medal!
I just wanted to express my thanks again for your great customer service. I ordered my items less than 24 hours ago and I’ve amended my order- yet I still have my order here with me now. You went out of your way to deliver my order and I’m very grateful. I wish more places had people like you :-)
Thanks so much for your extraordinary service. -
Thanks again for such amazing customer service - I have honestly been so impressed by everything! Thank you for doing such a wonderful job
Excellent customer service and immediate response to enquiry (live chat). Very happy every time used Utility both online and on high street.
I couldn't be happier with the custom made sofa bought through the online store. It is perfect and made all the more enjoyable by buying it through the guys at utility. Ben and Paul who delivered the sofa were amazing, kind and really helpful in a difficult situation (of course the lift broke when I was getting something delivered). Would highly recommend!
Just wanted to message and say that I'm a big fan of the Utility Stores and the types of products you guys sell. I work close by to the Manchester store at University Green, so I'm popping in a fair bit generally for cards, gifts, etc. I just nipped in again this afternoon about one product I'd bought earlier and the staff were super helpful and attentive. It made it really easy, and I was in and out in no time.
Just wanted to drop you guys a quick note to say how happy I am with the service I have had. Especially the two guys who delivered/carried into an awkward space/built/then took away the packaging, not to mention then gave me a lift into town. Thank you. Plus the sofa looks amazing. I will definitely be using you guys more in the future and will highly recommend you to anyone who will listen.
Thank you for all your help and customer service, the Eames Lounge Chair arrived yesterday and I love it.
Comment: I just wanted to say that Esther on the checkout in the L1 store made my day today she was so friendly