• View All Active Promotions
  • Save 25% on Bolia Furniture
  • Up to 50% off Utility Outlet

Kate Cowie

HR Director

I started Utility back in 1999 with Richard and Dick. At the start we all worked in the store and as we have grown as a business it's been my job to recruit, train & develop the exceptional team we have today. When I'm not looking after the people side of the business I also love selecting some of the amazing gifts, jewellery and cards that we sell and to ensure that they delight our customers!

Snapshot

birthplace Weston-Super-Mare
likes French Bread & Cheese, Sunshine & Sauvignon Blanc
dislikes Bananas & Fizzy Drinks
building Grand Central Station
designer Eero Saarinen

Other Friendly Faces

Lee Gillespie

Warehouse Assistant

Otto

Head of Security

Richard Skelton

ECommerce & Brand Director

Dick Mawdsley

Finance & Property Director

Kate Cowie

HR Director

Paul Graham

Utility Driver

Sharon Ledger

Finance Assistant

Next Working Day Delivery View UK delivery options
Delivering to 150 Countries View delivery options

Thank You Messages

"Every part of their service and process is polite, efficient and accurate. Zero complaints what so ever, and continually impressed by this company."

May 14th 2025 | Tony

"Great product and great service"

May 10th 2025 | Mark R

"Amazing! Awesome range of products, and exceptional customer service! 5 stars and highly recommended."

Apr 11th 2025 | Sally B

"I have used Utility for a number of years and can never fault their products and service levels"

Mar 8th 2024 | Hannah Montague

"Very prompt, emails confirming the order, tracking and confirmation that it was sent. Very happy"

Jun 27th 2025 | Rachel B

"Brilliant and fast service, as always!"

Jun 1st 2025 | Rosanne

Easy to order, competitive pricing, regular updates on order and delivery.

May 9th 2025 | Jasmine

"Utility design is my go to store for Nordic design. Just had 4 hay outdoor chairs delivered. Chairs were in stock and arrived promptly. Good price"

Jun 20th 2025 | Glen