Are you sure?

You still have in your basket

If you continue to our gift website, these items will not be present in your new Utility Gift basket.s in your basket won't carry over to the gift site.

However, your Utility Design shopping basket will be saved here for 30 days should you wish to return to it.

COVID-19 Update : We Are Still Delivering Worldwide | Sign Up To The Utility Newsletter For 10% OFF Your First Order

  1. Home
  2. Blog
  3. Free Fabric Sample Service

Free Fabric Sample Service

Free fabric samples available to order online now

Updated 7th November 2019 - Fabric samples currently have a £1 charge online. The cost of the sample will be refunded once you've placed an order for an upholstered product.

When it comes to FAQ's relating to sofa & upholstery there is no enquiry more common than "can I order fabric samples?". Well, here at Utility we listen and strive to improve our service so that you have all that you need in one place. That's why we've added a brand new feature to our website - the ability to order fabric samples for all upholstered products quickly and easily from every product listing.

How do I order samples?

It's pretty straightforward. Follow these simple steps...

(We're using the Fritz Hansen Egg Lounge Chair as an example.)

Step 1 : Navigate to any upholstered product and click the "i" icon next to your desired fabric range. This will open a popup modal displaying some additional information about the fabric type.

Step 2 : Click "Order Free Fabric Sample". This will open up the fabric sample page specific to the brand you're desired product belongs to (in this case, Fritz Hansen).

Step 3 : Add your fabric samples to your shopping basket and proceed to checkout as you would with any other product.

It's as simple as that. We've also got a new one-step-checkout with multiple payment options (Paypal, Amazon Pay, Credit/Debit Card) that allows you to check out quicker.

If you find yourself having any difficulty placing your fabric sample order or need more advice, you can take advantage of our "live chat" feature during office hours (9am - 5.30pm) weekdays or email our sales team at sales@utilitydesign.co.uk

Next Working Day Delivery

View UK delivery options

Delivering to 150 Countries

View delivery options

Thank You Messages

I have rarely experienced such excellent quality advice, support and reliability. Your staff communicate effectively and helpfully. I am a truly satisfied customer. I love my String Shelving and I will not hesitate to return to Utility for my next purchase. Thank you!

Oct 24th 2019 | Sarah

Your customer service has been fantastic. I'm seriously impressed. Really pleased to be able to place the bigger order and make your time worthwhile. I think I need to send you a medal!

May 19th 2019 | Jason

I just wanted to express my thanks again for your great customer service. I ordered my items less than 24 hours ago and I’ve amended my order- yet I still have my order here with me now. You went out of your way to deliver my order and I’m very grateful. I wish more places had people like you :-)

May 14th 2019 | Louise

Thanks so much for your extraordinary service. -

Jun 19th 2019 | Maria (US)

Thanks again for such amazing customer service - I have honestly been so impressed by everything! Thank you for doing such a wonderful job

Jun 19th 2019 | Amber

Excellent customer service and immediate response to enquiry (live chat). Very happy every time used Utility both online and on high street.

Jun 28th 2019 | Jo

I couldn't be happier with the custom made sofa bought through the online store. It is perfect and made all the more enjoyable by buying it through the guys at utility. Ben and Paul who delivered the sofa were amazing, kind and really helpful in a difficult situation (of course the lift broke when I was getting something delivered). Would highly recommend!

Aug 13th 2019 | Holly

Just wanted to message and say that I'm a big fan of the Utility Stores and the types of products you guys sell. I work close by to the Manchester store at University Green, so I'm popping in a fair bit generally for cards, gifts, etc. I just nipped in again this afternoon about one product I'd bought earlier and the staff were super helpful and attentive. It made it really easy, and I was in and out in no time.

Aug 13th 2019 | Richard

Just wanted to drop you guys a quick note to say how happy I am with the service I have had. Especially the two guys who delivered/carried into an awkward space/built/then took away the packaging, not to mention then gave me a lift into town. Thank you. Plus the sofa looks amazing. I will definitely be using you guys more in the future and will highly recommend you to anyone who will listen.

Sep 13th 2019 | Luke

Thank you for all your help and customer service, the Eames Lounge Chair arrived yesterday and I love it.

Nov 1st 2019 | Ross

Comment: I just wanted to say that Esther on the checkout in the L1 store made my day today she was so friendly

Dec 9th 2019 | Katy